Yes, Freja primarily complements your need to authenticate foreign users, which bank-issued e-identifications cannot do. Additionally, Freja has 1.3 million Swedish users, providing you with redundancy and robustness.

Freja is already used by many authorities and companies for foreign users. There are several ways to link a user without a personal identity number to a verified identity. Freja recommends using UPI (Unique Personal Identifier), a type of global personal number that Freja assigns to each user, regardless of nationality.

If you already have customers without a personal identity number in your system, the easiest way is to ask the user/customer to log in using their existing method, such as a username and password. Once logged in, the user scans a QR code and confirms in their Freja app that they want to activate e-identification for your services.

The user downloads the app to their phone, sets up a PIN code, and links their email address to the account. They then scan their passport and take a selfie. The application is reviewed by Freja’s security personnel on weekdays from 08:00 to 22:00 and to some extent on weekends. Normally, it takes 5–10 minutes to issue and approve Freja.

Freja can onboard users from any country in the world that issues biometric passports. These passports contain an NFC chip that users can scan with their mobile phone. Currently, this includes 167 countries, and you can find the full list here.

You can read more in this document from the Swedish Energy Market Inspectorate, specifically Chapter 5 – Authentication, and Section 5.4 – Authenticating End Customers.